Our Services

ShopScience offers a wide range of research, consulting, professional speaking and training services

Building upon the disciplines of psychology, human factors, business administration, marketing and operations management, each project is driven by our research and analysis into our client’s business and markets to create tailored solutions.

Individual projects may utilise some or all of the following approaches:

  • Customer journey and mission analysis
  • In-store shopper tracking
  • Shopper eye tracking
  • Shopper neural activity monitoring
  • Market audits
  • Consumer trends
  • Buying hierarchies, motivations and barriers
  • Shopping mission and behavioural analysis
  • Category management/merchandising audits
  • Traffic flow analysis
  • Shadow shopping
  • Threshold impact analysis
  • Service evaluation and monitoring
  • Sales and profit analysis
  • Customer satisfaction measurement
  • Concept store evaluation
  • Performance monitoring